Get help with Songcry

Songcry is a music discovery app built around cities. Flip through any city’s feed to hear the artists making noise there, filter by city and genre, and like, host, comment on and share the songs you love. There are no ads in the music feed.

Artists can apply now. Fan accounts aren’t open yet: choose Fan when you sign up to join the waitlist, and we’ll email you the moment they open. Until then, anyone can open the app and listen without an account.

Songcry is on iPhone and Android. Get it on the App Store (iOS 15.6 or later) or Google Play (Android 7.0 or later), in the United States. You need to be 18 or older to create an account.

On a computer? Scan this with your phone's camera. It opens the right store for your phone.

Songcry is free to join. There are no subscriptions or in-app purchases, and nobody pays to be heard.

Download Songcry, tap Sign Up and choose Artist. To show you’re the artist, connect two of X, TikTok or YouTube, or upload a document that confirms you as an artist, up to 15 MB per file. A document can take a little longer to review.

Your review starts once your profile is complete and you’ve uploaded your first song. The checklist on your profile shows what’s left: profile photo, banner, bio, hometown, base city, genre, subgenre and a song. Every application is reviewed by a person, and we’ll email you within 72 hours.

Under review

We’re reviewing your profile. It stays hidden until you’re approved.

Awaiting approval

You passed review and you’re in line for the next round of approvals.

Needs changes

Make the suggested changes and tap Apply Again. You can submit up to 3 times. After that, email us and we’ll take it from there.

Not approved

Email us if you’d like to talk it through.

Approved

Your profile goes live. If your profile shows a Publish button, tap it to go live.

Tap the plus button to upload. Audio can be WAV or MP3, up to 120 MB. Pair it with a music video, a clip, a short loop or up to 5 photos, and use Auto-Sync to line them up. Every song is reviewed before it plays, which can take up to 24 hours.

Three songs can be in the feed at a time, and every approved song lives in Singles on your profile.

Open Manage Songs. Edits to a song that’s already live are reviewed within 24 hours before they show in the feed. A song you take out of the feed can go back in from History. Deleting a song removes it from the feed and can’t be undone.

Use the same method you signed up with: email or username, Apple, or Google.

On the Log In screen, tap Forgot Password?, enter your email or username and tap Send Login Link. We’ll email you a link to set a new password. The link works for 1 hour.

Use the Allow Notifications switch in Account & Settings. You can also go to iPhone Settings, then Songcry, then Notifications, or on Android to Settings, then Apps, then Songcry, then Notifications. We send notifications about things like review decisions on your profile and songs.

Songcry uses your location while you’re using the app, so it can show you your city’s feed. Your exact location is never shown to other people. To share an approximate location instead, go to iPhone Settings, then Songcry, then Location, and turn off Precise Location. On Android 12 or later, go to Settings, then Apps, then Songcry, then Permissions, then Location, and turn off Use precise location.

In the app, go to your profile, open Account & Settings, tap Delete Account and type DELETE to confirm. Deletion happens right away and can’t be undone.

Can’t get into the app? Email support@songcry.app from the email address on your account with the subject “Delete my account”, and we’ll verify it’s you and delete it.

See what’s deleted and what’s kept

In the feed, tap the three dots on the song, then Report Song, and choose a reason. For a comment, open its options and tap Report. Reports go to our team for review, and we never tell anyone who reported them.

Email support@songcry.app with the artist’s name and what happened.

Open the artist’s profile, tap the three dots and choose Block, or block from a comment’s options. Blocked accounts can’t see your profile or your songs.

If an intimate image or video of you was shared on Songcry without your consent, email takedown@songcry.app. You don’t need an account. We remove the content within 48 hours of a valid request and look for copies.

What to include in your request

If you believe something on Songcry infringes your copyright, send a notice to our designated agent. It needs your signature, the work you own, where the material appears on Songcry, your contact details, a statement that you believe in good faith the use isn’t authorized, and a statement that your notice is accurate and that you’re the owner or authorized to act for them.

If you think your content was removed by mistake, you can send a counter notice to the same agent. The full process is in our Terms of Use.

Email support@songcry.app with the subject “Privacy Request”. If you live in California, use “California Privacy Request”. Read how we handle your data in our Privacy Policy.